Enjoy Free Worldwide Express Home Delivery with DHL on all orders above:
100 USD - United States Dollar
100 EUR - Euro
150 GBP - British Pound
1000 SEK - Swedish Krona
Our products are normally shipped within 2-3 days; exceptions may occur in campaign periods like Christmas where shipping time may range from 10 to 12 days because apparently all the elves work exclusively for Santa. If you have any questions regarding your order please contact email@example.com or on our live chat on our website.
We are currently using DHL International or DB Schenker, depending on where you live.
As Ninjas we strive always to improve all aspects of our customer experience, meaning we may update the list of carriers.
For pre-orders, you will receive an email once your order has been processed. Depending on the item please wait between 4-6 weeks for delivery of the product, the time of wait will be specified on your confirmation email. We know that the wait is not optimal, but we promise it’s worth it.
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price. For countries outside of the EU the orders are shipped with DDU (Delivery Duty Unpaid) meaning you may be liable to pay tax upon receiving your package.
NEW UK VAT REGULATIONS DUE TO BREXIT
Orders not exceeding £135
Ninjas in Pyjamas is obliged to charge sales VAT through our website checkout and report this to UK authorities as a result of the Brexit trade agreement between the UK and the EU. The VAT is calculated on the sales price and is already included in the price you pay at the checkout.
Orders exceeding £135
Sales VAT handled the same as above and Ninjas in Pyjamas will also pay import VAT (and duties) on clearance to UK authorities for your order not to be subjected to any additional VAT (and duties) through the British customs process.
Reach out to us at firstname.lastname@example.org if you have any questions regarding orders to the UK. Please specify the question on the subject of the email.